Overview

In these terms, “Nexqari™,” “we,” “us,” and “our” refer to the Nexqari™ store operated by Hangzhou Xiyue Technology Co., Ltd.

Our website provides product information, shopping functions, customer-service resources, and other related online features. These Terms of Service, together with any policies linked from our website, govern your use of those services.

By accessing or using the website, you confirm that you have read and accepted these terms. If you do not agree with them, please do not use the website or place an order.

Section 1 — Website Access and Accounts

You must meet the legal age requirements applicable in your place of residence to enter into a purchase agreement. If a minor uses the website, that use must occur with the permission and supervision of a parent or legal guardian.

Some functions may require information such as an email address, billing information, payment details, or a delivery address. You agree to provide information that is accurate, current, and complete.

You are responsible for protecting any account credentials and for activity carried out through your account. Accounts may not be sold, transferred, or used on behalf of another person without authorization.

Section 2 — Product Information

We aim to present product descriptions, photographs, specifications, and availability as accurately as reasonably possible. The appearance of colors or details may vary depending on your screen, device, and settings.

Product information, prices, availability, and descriptions may be corrected, updated, or changed without prior notice. We may also discontinue a product or limit quantities where permitted by law.

Section 3 — Orders and Acceptance

Submitting an order constitutes a request to purchase the selected products. An order is not accepted until payment has been authorized and we issue an order confirmation or otherwise confirm acceptance.

We may refuse, adjust, or cancel an order where there is an inventory issue, pricing error, payment problem, suspected fraud, delivery restriction, or another legitimate reason.

Please review your order before submitting it. Cancellation or address changes may not be possible once processing has started.

Purchases are intended for personal or household use and may not be made for unauthorized resale or export.

Section 4 — Prices, Taxes, and Billing

Prices and promotions may change without notice. The price applicable to your order is the amount shown when the order is submitted, subject to any correction required because of an obvious error.

Unless expressly stated otherwise, displayed prices may not include shipping costs, customs charges, import duties, or taxes imposed by the destination country.

You agree to provide valid and complete billing and payment information and to update it when necessary so that transactions can be completed and order-related communications can be delivered.

Section 5 — Shipping and Delivery

Delivery dates and transit periods are estimates only. Nexqari™ is not responsible for delays caused by carriers, customs authorities, weather, public holidays, incorrect address information, or events outside our reasonable control.

Further details about processing, delivery estimates, tracking, duties, and related matters are provided in our Shipping Policy.

Section 6 — Intellectual Property

The website and its contents, including brand elements, text, images, graphics, layouts, product descriptions, videos, audio, and other materials, are owned by Nexqari™, its licensors, or the relevant rights holders.

You may use the website for personal and lawful purposes only. Without prior written permission, you may not copy, reproduce, modify, distribute, publish, sell, display, transmit, or create derivative works from website content.

Nexqari™ names, logos, designs, and slogans may not be used without express authorization. All rights not specifically granted in these terms remain reserved.

Section 7 — Optional Third-Party Tools

The website may provide access to tools or functions supplied by third parties. Nexqari™ may not monitor or control those tools and does not necessarily endorse them.

Third-party tools are made available according to the relevant provider’s terms and may be used at your own discretion. You should review those terms before relying on an external tool.

Section 8 — External Links

The website may contain links or embedded functions that lead to third-party websites. These links are provided for convenience only.

Nexqari™ does not control the content, policies, availability, or security of external websites and is not responsible for transactions or losses arising from your use of them. Review the third party’s own policies before proceeding.

Section 9 — Shopify Platform

Nexqari™ uses Shopify to support the operation of the online store. Shopify provides the technology infrastructure that helps us operate the website and provide online services.

Purchases made through this store are transactions between you and Nexqari™. To the extent permitted by law, Shopify is not responsible for the products, fulfillment, customer service, or other aspects of a transaction between you and Nexqari™.

Section 10 — Privacy

Personal information collected through the website is handled according to our Privacy Policy. Because Shopify hosts and supports parts of the website, information may also be processed by Shopify and service providers involved in operating the store.

By using the website, you acknowledge that information may be processed in countries other than the country in which you live, subject to applicable privacy requirements.

Section 11 — Customer Feedback

If you submit reviews, suggestions, comments, images, ideas, or other materials to us, you confirm that you have the right to provide them.

To the extent permitted by law, you grant Nexqari™ a worldwide, royalty-free, non-exclusive license to use, reproduce, adapt, publish, translate, display, and distribute that feedback for operating, improving, and promoting the services.

Feedback must not be unlawful, misleading, abusive, defamatory, obscene, infringing, or contain malicious code. We may remove content that violates these requirements.

Section 12 — Errors and Corrections

Website content may occasionally contain typographical mistakes, inaccurate information, omissions, or outdated details relating to products, prices, shipping, availability, or promotions.

We reserve the right to correct or update information and, where necessary, cancel or adjust an order affected by an obvious error. We may do so without prior notice where permitted by law.

Section 13 — Prohibited Conduct

You may use the website only for lawful purposes and in accordance with these terms.

• Do not violate applicable laws or regulations.
• Do not infringe the rights or intellectual property of others.
• Do not provide false, deceptive, or misleading information.
• Do not interfere with the website or attempt unauthorized access.
• Do not upload viruses, malware, or harmful code.
• Do not scrape, crawl, harvest, or misuse personal information.
• Do not impersonate another person or entity.
• Do not use the website for spam, fraud, or unauthorized resale.

We may restrict, suspend, or terminate access where we reasonably believe that these rules have been violated.

Section 14 — Termination

We may suspend or end your access to all or part of the website where permitted by law, including when you breach these terms or misuse the services.

Ending access does not remove obligations that arose before termination. Provisions concerning intellectual property, feedback, disclaimers, liability, indemnification, governing law, and other provisions that naturally continue will remain effective.

Section 15 — Disclaimer of Warranties

Website information is provided for general informational purposes. While we work to keep it useful and current, we do not guarantee that every description, image, feature, or piece of content is complete, accurate, or uninterrupted.

To the fullest extent permitted by applicable law, the website and products are provided on an “as available” and “as is” basis, without warranties or conditions that are not expressly stated in these terms. Certain jurisdictions may not allow some exclusions, so portions of this section may not apply to every customer.

Section 16 — Limitation of Liability

To the fullest extent permitted by law, Nexqari™, Hangzhou Xiyue Technology Co., Ltd., and their applicable partners, service providers, officers, employees, or agents will not be responsible for indirect, incidental, special, punitive, or consequential losses arising from use of the website or products.

This may include loss of profits, revenue, data, savings, business opportunities, or replacement costs, except where liability cannot legally be excluded or limited.

Section 17 — Indemnification

To the extent permitted by law, you agree to defend and hold harmless Nexqari™, Hangzhou Xiyue Technology Co., Ltd., and their relevant affiliates, employees, contractors, and service providers from claims, losses, liabilities, and reasonable expenses arising from your breach of these terms, unlawful conduct, or violation of another party’s rights.

Section 18 — Severability

If any provision of these terms is found to be unlawful, invalid, or unenforceable, that provision will be limited or removed only to the extent necessary. The remaining provisions will continue in effect.

Section 19 — No Waiver; Entire Agreement

If we do not immediately enforce a provision, that does not mean we waive our right to enforce it later.

These Terms of Service and the policies referenced within them form the agreement between you and Nexqari™ concerning use of the website and replace prior discussions or understandings about the same subject.

Section 20 — Assignment

You may not transfer or assign your rights or obligations under these terms without our prior written consent. We may assign or transfer our rights and obligations in connection with a business reorganization, merger, sale, or transfer of assets.

Section 21 — Governing Law

These terms are interpreted under the applicable laws governing Nexqari™ and Hangzhou Xiyue Technology Co., Ltd., without applying conflict-of-law rules that would require another jurisdiction’s law.

Nothing in this section removes any mandatory consumer protection rights that apply to you under the law of your place of residence.

Section 22 — Headings

Section titles are included for readability only. They do not change the meaning, scope, or interpretation of any provision.

Section 23 — Changes to These Terms

We may revise these terms from time to time to reflect changes to the website, products, services, legal requirements, or business operations.

The updated version will be posted on this page with a revised effective date where appropriate. Continued use of the website after an update means that you accept the revised terms.

Section 24 — Contact Information

Questions about these Terms of Service may be sent to:

Hangzhou Xiyue Technology Co., Ltd.
Brand: Nexqari™
Email: service@nexqari.com
Phone: +86 184 3713 3400

Customer service hours are 8:00 AM–10:00 PM, China Standard Time (UTC+8).